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A little about Playa Zipolite, The Beach of the Dead . . .

Playa Zipolite, Oaxaca, Southern Mexico, on the Pacific Ocean. A little bit about my favorite little get-away on this small world of ours.

Zipolite, a sweaty 30-minute walk west from Puerto Angel, brings you to Playa Zipolite and another world. The feeling here is 1970's - Led Zep, Marley, and scruffy gringos.

A long, long time ago, Zipolite beach was usually visited by the Zapotecans...who made it a magical place. They came to visit Zipolite to meditate, or just to rest.

Recently, this beach has begun to receive day-trippers from Puerto Angel and Puerto Escondido, giving it a more TOURISTY feel than before.

Most people come here for the novelty of the nude beach, yoga, turtles, seafood, surf, meditation, vegetarians, discos, party, to get burnt by the sun, or to see how long they can stretch their skinny budget.

I post WWW Oaxaca, Mexico, Zipolite and areas nearby information. Also general budget, backpacker, surfer, off the beaten path, Mexico and beyond, information.

REMEMBER: Everyone is welcome at Zipolite.

ivan

Monday, July 17, 2023

Supreme Court rules airlines must partly refund overbooked flights

Supreme Court rules airlines must partly refund overbooked flights
Supreme Court rules airlines must partly refund overbooked flights
 
Airlines must partially refund passengers who are denied boarding due to overbooking, rules Mexico's top court.

Supreme Court rules airlines must partly refund overbooked flights

Mexico’s Supreme Court (SCJN) has ruled that airlines must partially compensate passengers denied boarding due to overbooking, regardless of the alternatives provided, as per the Civil Aviation Law.  

The SCJN’s decision means that airlines operating in Mexico must compensate passengers for at least 25% of the ticket price, irrespective of any other compensation option offered. The ruling arose from a lawsuit brought against Air France in September 2017 after a Mexican family missed a flight and its connections to various European cities due to the overbooking of tickets by the French airline. 

A volaris aircraft
Airlines in Mexico often overbook flights, leading to passengers being denied boarding and forced to reschedule, sometimes without a refund. (Volaris/Instagram)

In addition to losing its Barcelona-London and London-Mexico City flight connections, the family had to buy new tickets to replace the missed connections for a total of $51,000 pesos (US $3,000).

The local and federal courts ruled in favor of Air France before the SCJN annulled those rulings and said Article 52 was unconstitutional. 

In its statement, the SCJN explained that the ruling emerged from an in-depth review of the Civil Aviation Law’s regulations concerning airlines’ responsibility when a passenger misses a connecting flight because of overbooking. 

According to Article 52 of the current Civil Aviation Law, in the case of overbooking, airlines must ask passengers to give up their seats and provide, at the passenger’s discretion, a ticket refund, boarding on the next available flight with airline-covered food and lodging, or a rescheduled flight. If the passenger opts for the first or third options, airlines should also offer compensation of at least 25% of the ticket price.

A Viva Aerobus Airbus A321 neo
Until now, passengers were not always entitled to refunds in the event of an overbooking. (Viva Aerobus)

The court noted that the law unreasonably denies full compensation in the second scenario — selecting the next available flight with airline-covered food and lodging. Thus, the SCJN rendered the last part of Article 52 unconstitutional and declared that airlines must compensate passengers denied boarding due to overbooked flights with at least 25% of the ticket price, regardless of the options offered to them. 

In the case of the family that filed the lawsuit, the SCJN has now sent their dossier to the originating courts for review and to establish the amount Air France must pay as compensation.  

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ivan